Cybersecurity Incident Notice
Date: April 24, 2026
JOH Investments Limited confirms that on April 15, 2026, it identified a cybersecurity incident involving unauthorized access to certain portions of its computer network. Based on information available at this time, the integrity of Company data does not appear to have been compromised, due in part to our security infrastructure and protective measures.
Upon detection, the Company immediately activated its incident response protocols, including isolating affected systems, restricting network access, and implementing additional security controls to contain the incident. At the time these actions were taken, there was no confirmed evidence that personal or confidential customer information had been accessed.
The incident has been reported to the Financial Services Commission, the Bank of Jamaica, the Office of the Information Commissioner, and the Jamaica Constabulary Force, in accordance with applicable legal and regulatory requirements.
JOH Investments Limited has engaged independent cybersecurity and forensic specialists to support a comprehensive investigation and to assist with remediation and the enhancement of security controls.
While investigations continue, the information potentially involved may include certain customer data and business contact information. The incident may potentially affect:
- Clients
- Business partners
- Vendors
- Other stakeholders whose information may reside within the impacted systems
As a precaution, we encourage all clients, stakeholders, and business partners to:
- Remain vigilant and monitor accounts and systems for unusual activity
- Change passwords and avoid reusing credentials across platforms
- Enable multi-factor authentication where available
- Be alert to phishing or unsolicited communications
In addition to the initial containment measures, JOH Investments Limited has:
- Implemented enhanced system monitoring and security controls
- Continued forensic analysis with external cybersecurity specialists
- Initiated additional safeguards designed to reduce the risk of recurrence
- Conducted further network hardening and access reviews
The Company will continue to monitor the situation closely and will provide updates via its website and, where appropriate, through direct communications as further information becomes available.
Contact Information
Individuals who have questions or concerns regarding this matter may contact us at:
Email: info@johinvestments.com
Telephone: (876) 619-0712
Hours: Monday to Friday, 8:30 a.m. - 4:30 p.m.
Frequently Asked Questions (FAQ)
Cyber Security Incident - Frequently Asked Questions (FAQ)
1. What happened?
On April 15, 2026, JOH Investments Limited identified a cybersecurity incident in which unauthorized individuals gained access to a portion of our computer network. We immediately took steps to contain the incident and secure our systems.
2. When did JOH become aware of the incident?
The incident was identified on April 15, 2026, and response actions were initiated immediately.
3. Has my personal information been compromised?
At this time, we are treating the incident with an abundance of caution, and it is possible that personal or confidential customer information may have been accessed. Our investigation is ongoing, and we will provide updates as more information becomes available.
4. What type of information may have been involved?
Based on our current investigation, the information potentially involved may include certain customer data and business contact information.
5. Who may be affected?
The incident may potentially affect:
- Clients
- Business partners
- Vendors
- Other stakeholders whose information may reside on impacted systems
6. What is JOH doing to address the incident?
JOH Investments Limited has taken and continues to take the following actions:
- Isolated affected systems and secured network access
- Engaged independent external cybersecurity and forensic specialists
- Enhanced system monitoring and security controls
- Conducting ongoing forensic investigations and additional system hardening
- Implemented measures designed to reduce the risk of recurrence
7. What should I do to protect myself?
As a precaution, we recommend that you:
- Monitor your accounts and systems for unusual activity
- Change passwords and avoid reusing passwords across platforms
- Enable multi-factor authentication where available
- Be cautious of unsolicited emails, messages, or phone calls
8. Has the incident been reported to the authorities?
Yes. The matter has been formally reported to relevant regulatory and law enforcement authorities, in accordance with applicable legal and regulatory requirements.
9. Will JOH provide further updates?
Yes. We will continue to monitor the situation closely and will provide updates via our website and, where appropriate, through direct communications as more information becomes available.
10. Who can I contact if I have questions or concerns?
If you have questions or require additional information, please contact us:
Email: info@johinvestments.com | Telephone: (876) 619-0712 | Hours: Monday to Friday, 8:30 a.m. - 4:30 p.m.
Our Commitment
JOH Investments Limited apologizes for any concern this incident may cause and remains committed to protecting the information entrusted to us.